Forward Deployed Customer Success
Full timeRemote, Latam
We build AI for the specialty insurance industry, one of the biggest markets in the world, still running on email and spreadsheets. We think that’s a once in a generation opportunity, and we’re building a billion dollar company on top of it.
Our clients are MGAs, reinsurers and brokers across LATAM, the US and the UK. They don't buy software, they buy time back. Your job is to make that happen. You'll own a group of clients from day one. You'll sit with their teams, understand how they actually work, and help them make Braven part of their daily routine. You'll show them, with real results, why it's worth it. You don't just pass feedback along: you prototype. If you need to write code to test an idea, you write it. You are the client's voice inside Braven, and you turn what you learn into better ways of working for the whole team. You travel to San Francisco, Mexico, Miami, Panama, Puerto Rico, London, and wherever else we need to go to build the best product in our category.
We're hackers. We find ways to solve hard problems. We work with intensity, respect, honesty and kindness. And we don't build from a desk: we travel to San Francisco, Mexico, Miami, Panama, Puerto Rico, London, and wherever else we need to go to build the best product in our category. The work is demanding and the pace is fast. It's not for everyone, but if you want to build something big at a high growth startup, you'll love it here.